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While executives and managers continue to grapple with the challenge of evaluating P&I programs, new machine learning and AI applications have added powerful capabilities to assist. The key is to reframe the problem from a retrospective evaluation to a proactive forecasting of what an organization should expect without the P&I campaign in place. This transformative approach has two main benefits: it provides an accurate baseline to evaluate the effect of P&I campaigns and delivers real-time and retrospective analysis of the entire organization’s response to the campaign.